Privacy Policy

Last updated: September 7, 2026

Maverick Sales Ops provides communication and scheduling services for home service businesses. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you contact a business we work with — by phone, text message, or web form — we may collect:

Your name, phone number, and email address
The service address and details of the work you are requesting
Recordings and transcripts of calls you place to the business
Text messages exchanged with the business
Appointment dates and times

How we use it

We use this information only to respond to your request, schedule and confirm appointments, follow up on open inquiries, and provide the business with reporting about its own customer communications. We do not use it for any other purpose.

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. Mobile information is never shared with third parties for their own marketing. Information may be shared only with the business you contacted and with service providers who help us operate (such as our telephone and messaging carriers), and only as needed to deliver the service.

Text messages

If you contact a business we work with, you may receive text messages from us about your request. This includes replies to your question, appointment confirmations and reminders, and follow-up about an open estimate.

Message frequency varies and depends on your conversation with us — typically fewer than ten messages per request. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. You will receive one confirmation message and then no further messages. Reply HELP for assistance, or contact us using the details below.

Call recording

Calls to businesses we serve may be recorded and transcribed so we can respond accurately and improve service quality. You are notified at the start of the call. If you prefer not to be recorded, you may end the call and contact the business directly.

How long we keep it

We keep customer records for as long as the business we serve remains our client, and for a reasonable period afterward for accounting and legal purposes. You may request deletion of your information at any time using the contact details below.

Your choices

Opt out of text messages by replying STOP
Request a copy of the information we hold about you
Request correction or deletion of your information

Security

We use reputable service providers and restrict access to customer information to people who need it to do their work. No system is perfectly secure, but we take reasonable measures to protect what we hold.

Children

Our services are intended for adults. We do not knowingly collect information from anyone under 13.

Changes

We may update this policy. The date at the top reflects the most recent version.

Contact us

Maverick Sales Ops
Email: contact@mavericksalesops.com
Phone: 8015889510